I have worked with a range of panel surveyors over the years, with outstanding customer service being the standout reason for selecting Metropolis. Melinda is always on hand with experience and support to help intermediaries with clients and survey completion. Whenever I need them, Metropolis are there to help – 5 stars!
What a team!!!
Great service from when the day starts right to the end. Always on call to help with any task and a can do attitude to resolve any issues. We always looks to assist our clients with quick finance, Metro are key to delivering this for our clients.
We have used Metropolis for many, many years. They are always attentive to our needs and those of our clients, their service is second to none. I can highly recommend Metropolis to anyone wishing to get valuations carried out, 5*
United Trust Bank is an established, specialist lender providing a wide range of secured funding facilities for individuals and businesses. We provide a high-quality service to our customers and rely on valued partners such as Metropolis Surveyors to deliver a prompt and professional service.
As a mother with two school age children, working for Metropolis is fantastic as the flexibility means that I can work on the days that suit me and from home.
Metropolis is a huge asset to our industry. They are always on hand to help with no delay or fuss, providing a high level of service. We are lucky to have such a professional company when it comes to instructing our valuations. There is always someone with a warm and friendly approach to deal with. With tight time constraints for completing valuations, their “can do” attitude is what makes Metropolis our surveyor of choice. Well done to Melinda and her team!!!
Metropolis surveyors are longstanding valuation partners of the very highest professional standards. They demonstrate a detailed understanding of our specialised lending industry and support both our direct and broker distribution channels.
Their standards of service are excellent and communication maintained well.
There is good technology and security support helping to mitigate the risk to lenders and we are very pleased to endorse their services.
The team at Metropolis are flexible, highly professional and always looking to improve processes. Whilst it is a pressurised work environment we work in, all remain good natured and helpful so that I can work for other clients too.
Good morning Regan
Just to say thank you for your prompt, professional and efficient service.
The report was clear and easy to understand.
Good morning Robert,
Thanks to you and Richard Hughes for organising and providing the report so promptly.
Richard contacted me yesterday evening and the verbal feedback was very much appreciated.
We will be viewing the property again today at 11:30hrs, so the report is a great help.
Optimum Credit is pleased to work in partnership, via our broker network, with Metropolis Surveyors. Optimum has continually received praise from its broker network in respect of the service provided by Metropolis.
The Management Team at Optimum have known Metropolis for many years and when selecting them as one of our panel managers, one of the key factors was the knowledge Metropolis has of the Second Charge market and their understanding of the needs of both the lender and broker in terms of speed, accuracy and cost. We look forward to continuing this relationship into the future.
From the moment you instruct a survey with Metropolis you know it’ll be dealt with professionally, as Melinda and her teams knowledge is second to none.
Their surveying team consistently delivers accurate and timely reports, with pre and post valuation queries responded to quickly, which is essential in providing the smoothest customer journey.
Such a friendly bunch of people at Metropolis. They are super-efficient, will always go out of their way to help book an appointment as soon as possible for our customers and have a speedy turnaround for getting the report and photos to us after the appointment.
They always keep us updated if there are any issues, and their team of surveyors will often call us for assistance if they’re struggling to find comparables to back up the customer's valuation estimate.
The telephone team are always super happy & a pleasure to speak to.
Metropolis Surveyors continue to offer a market leading proposition. The process from instruction to delivery of completed report is quick and simple. The team consistently go out of their way to accommodate our clients’ needs. Coupled with this they deliver in a professional yet fun way. Their service is unrivalled within the Second Charge sector.
I can honestly say that since 2007 when I first started working for Metropolis that they have been consistently fair in their dealings with me. They are most supportive when the odd query arises over a valuation, the work load suits me very nicely (thank you!), and most importantly they pay the fees regularly, correctly and straight into my bank account. Overall, Metropolis are a good, friendly, approachable firm and they have a good supply of work.
I would recommend working for Metropolis for the following reasons:-
I enjoy the flexibility of working for Metropolis. Their full understanding of the relationship between lenders, surveyors and service standards produces an award-winning operation so they can give their surveying workforce the workloads and support that enables them to achieve a rewarding and satisfying day to day balance.